"Over the years we have learnt a lot about our customers’ individual needs. We take the time to understand your requirements and guide you through the full installation process from start to finish. Please read our frequently asked questions and valuable advice from our experts."
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0131 443 2099
Alternatively, email our sales team at: sales@peterhosiecarpets.co.uk
29 Stenhouse Mill Wynd
Stenhouse Industrial Estate
Edinburgh EH11 3XX
Flooring FAQs
We are pleased to provide answers to some of the most Frequently Asked Questions (FAQ's) on a wide variety of our products. We hope you will find some of this information useful in answering some specific questions you may have. To learn even more, feel free to contact us directly via our Contact Us page.
Can I put Laminate flooring in a kitchen or bathroom?
Yes you can, but how long it lasts is the question. Any product made with wood is prone to expansion when wet, when this happens the floor may be ruined and beyond repair. We advise vinyl or an Amtico style of floor.
Yes you can, but how long it lasts is the question. Any product made with wood is prone to expansion when wet, when this happens the floor may be ruined and beyond repair. We advise vinyl or an Amtico style of floor.
Will Real Wood floors scratch?
Yes, the beauty of any real wood is that it acts like a piece furniture, darkens with age and every piece is unique, they can scratch but can be easily repaired. Simple precautions like mats at doorways and felt pads under chair legs will prevent damage, or perhaps choose a wood textured or brushed finish as this will disguise any marks.
What if I see the same floor cheaper in another shop?
In the unlikely event you see the identical floor in another local shop, bring us their written quotation and we guarantee to price match or improve their price. Contact us for details.
How do I clean my carpets?
We always recommend a Professional Cleaner but basic advice is never rub the stain, always blot with white kitchen roll or towel.
We always recommend a Professional Cleaner but basic advice is never rub the stain, always blot with white kitchen roll or towel.
Can I stain protect my carpets?
Yes, the easiest carpets that can be stain protected are Wool and Wool mix. We use Stainguard.
Do I need an underlay under my carpet?
We always recommend a good underlay, as this can help your carpet last up to 40% longer. There are many different types of underlay ranging from Felt to Rubber and Foam, each has its own advantages. We recommend 'Cloud 9' underlay as they give a nice feel and won't create any dust.
My floors are uneven what should I do?
Uneven floors are a big problem. To get a professional look with your new floor covering the floor needs to be as smooth and sound as possible. Wooden floor boards should be hard boarded or ply boarded to cover gaps between the boards. Concrete floors should be screeded.
Uneven floors are a big problem. To get a professional look with your new floor covering the floor needs to be as smooth and sound as possible. Wooden floor boards should be hard boarded or ply boarded to cover gaps between the boards. Concrete floors should be screeded.
Do I need to move my furniture?
The areas should be as clear as possible, but we know this is not always possible, so our helpful fitters will help with larger items when needed, for example sofas, side boards, etc. These need to be empty of breakables, valuables and smaller items.
The areas should be as clear as possible, but we know this is not always possible, so our helpful fitters will help with larger items when needed, for example sofas, side boards, etc. These need to be empty of breakables, valuables and smaller items.
Do I need to remove old flooring?
As part of our service we will lift and dispose of the flooring that is to be replaced.
How do I sound proof my wood floor?
Any wood or laminate floor above a ground floor should have extra sound proofing. Different types of underlay help cushion the noise, a basic underlay is 3mm thick poly foam, which is fine for floors in a good condition on the ground floor. A mixture of 7mm Fibreboard and 3mm poly foam given up to 30 decibels of noise absorption. There are lots of options depending on the budget and type of floor, but please contact us for more information.
Any wood or laminate floor above a ground floor should have extra sound proofing. Different types of underlay help cushion the noise, a basic underlay is 3mm thick poly foam, which is fine for floors in a good condition on the ground floor. A mixture of 7mm Fibreboard and 3mm poly foam given up to 30 decibels of noise absorption. There are lots of options depending on the budget and type of floor, but please contact us for more information.
My doors touch the carpet what should I do?
Doors often need to be trimmed due to new floor covering being installed. Please contact us for more information.
I have a concrete floor and don't know where the radiator pipes are; do we have to put nails in the floor?
No, we can secure the gripper rods and door thresholds with adhesive, please advise us you are not sure where pipes or cables are to avoid damage.
Can you make mats up from wastage of the carpet?
Yes, we offer a carpet whipping service.
The colour of my floor looks different to the sample in the shop. Why?
This often happens as carpets and woods come from different batches than the samples in store and when a new floor is laid it can take sometime to get used to the new look of a room, especially if it is replacing a very different style of floor.